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01. Ordering & Logistics
How long does shipping to EU countries take?
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Standard delivery within the EU typically takes 3-5 business days. Express options are available via DHL/FedEx, reducing transit time to 24-48 hours from our Alicante hub.
Do you provide tracking for international orders?
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Yes. Once your order is dispatched, you will receive a confirmation email with a direct tracking link. You can also track your order status in the “Track Order” section in our header.
02. Parts & Compatibility
How do I ensure a part fits my truck?
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The safest way is to provide your 17-digit VIN (Vehicle Identification Number). Our technical team uses official OEM databases to cross-reference fitment before shipping.
Are your parts original (OEM) or aftermarket?
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We offer both Genuine OEM parts and High-Quality Aftermarket alternatives. Each product listing clearly specifies the manufacturer and quality grade.
03. Payments & Safety
Is my payment information secure?
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Absolutely. We use industry-standard SSL encryption and PCI-DSS compliant payment gateways. We do not store your credit card details on our servers.
Why did my payment fail during checkout?
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Payment failures can occur due to bank-side security triggers for international transactions or high server congestion. If you receive a “System Congestion” notice, please wait 5 minutes and retry.
Solutions World Parts
The standard in European truck parts distribution. We provide precision engineering solutions for
heavy-duty logistics from our Alicante strategic center.
ESTABLISHED 2026 | ALICANTE, SPAIN
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ALICANTE HEADQUARTERS
Solutions World Parts SL
Calle del Transport, 45
Polígono Industrial Las Atalayas
03006 Alicante, Spain
+34 965 123 456
© 2026 Solutions World Parts SL. Built for the Heavy-Duty Industry.
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